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  1. Elica Help Centre
  2. General

General

SHIPPING

  • What are the shipping costs?
  • How can i track my order?
  • What are the delivery times?
  • Which courier do you use for deliveries?
  • The courier informs that my order is in storage. What should I do?

RETURNS

  • How can I return an order?
  • May I cancel or delete an order?
  • Can I exchange a product?
  • I have received a different item from the one ordered or a damaged item. What can I do?

PAYMENTS

  • Which methods of payment do you accept?
  • Why was my credit card declined?
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